Privacy Policy

Last updated: March 2026

This Privacy Policy explains how R3V Media ("we", "us", "our") collects, uses, and protects your personal information when you interact with us through our website at www.r3vmedia.co.uk or through our social media advertising, including Instagram lead generation forms.

1. Who We Are

R3V Media is a video production company based in Lancaster, UK North West. If you have any questions about this policy, you can contact us at:

2. What Information We Collect

When you submit an enquiry through our Instagram lead form or website contact form, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Information about your video project

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry about our video production services

  • Provide you with a quote for your project

  • Contact you to discuss your requirements

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. How We Store Your Information

Your information is stored securely. We retain your data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. If you would like your data deleted, please contact us and we will remove it promptly.

5. Meta and Instagram Lead Forms

If you submit your details through an Instagram or Facebook lead advertisement, your data is collected via Meta's platform and shared with us in accordance with Meta's Data Policy. You can view Meta's Data Policy at facebook.com/policy.php.

6. Automated Responses

When you submit an enquiry, you may receive an automated response via SMS or email to acknowledge your enquiry and let you know we will be in touch. This is solely for the purpose of confirming receipt of your enquiry.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

8. Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website at www.r3vmedia.co.uk.